Non-Emergency Medical Transportation (NEMT)
NEMT Provider Name: SafeRide Health
Address: 106 Jefferson 3rd Floor, San Antonio, TX 78205
Telephone Number: 877-841-1356 – SafeRide Health Scheduling Number for Meridian Transportation Program
Website URL: https://www.saferidehealth.com/
Cultural & Linguistic Capabilities: English with support from Lionbridge translation services
Provider office accommodates persons with physical disabilities: N/A
Office Hours: 24 hours a day, seven days a week
Additional Information
We provide transportation free of charge for:
- Doctor’s visits
- Lab visits
- Non-emergency hospital services
- Prescription pick-up
- Dental services
- Other Medicaid covered services (both provided by your Medicaid health plan or through MDHHS directly)
- Ongoing Services including
- Dialysis
- Chemotherapy
- Substance Use Disorder (SUD) services
- Physical, Speech, and Occupational Therapy
- MIHP Services including
- Oral Health services
- WIC services
- Mental Health/Substance Use Disorder (SUD) Treatment services
- Childbirth/Parenting Education classes
In some cases, we may provide bus tokens or if you have your own vehicle or someone else to drive you, you can request mileage reimbursement.
Tips for Effective Scheduling
- Please call at least 72 hours before your trip. Members and individual drivers must register with SafeRide, which can be done by visiting saferidehealth.com/meridian.
- Members and individual drivers need to sign up at least five business days prior to requesting a ride. You can request same-day transportation for an urgent non-emergency appointment. Visit saferidehealth.com/meridian for additional information related to your NEMT benefit.