Quality Improvement Program

The Quality Improvement Program (QIP) is designed to give you quality health care and great customer service. Our QIP team sets goals and ensures they are met each year. We send members and providers a survey every year to help us improve care and customer service. 

Please call 1-888-437-0606 if you would like more info on the program or would like to request a copy of the QIP description or annual program evaluation.

Meridian’s Quality Improvement Program (QIP) aims to improve the services and safety of the care you get.

Meridian’s program focuses on all of these things and more to:

• Improve health for our members
• Ensure that members get the right care in the right setting
• Improve member well-being
• Address racial and ethnic gaps in healthcare
• Help members manage their chronic conditions
• Partner and work with members’ communities
• Meet members’ cultural and language needs

Ask for it at any time when you call Member Services at 1-888-437-0606.